Last updated November 11, 2026
Who we are
This website is operated by Canadian Building Systems ("CBS", "we", "us"), based in Orillia, Ontario. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
What we collect
We only collect what we need to answer your request and supply your building:
- Contact details you enter in a form: name, company, email and phone number.
- Project details: building size, use, site location and notes.
- Technical data sent by your browser when you visit, such as IP address, browser type and pages viewed, held in standard server logs.
- Analytics data, only if you accept analytics cookies (see our Cookie Policy).
How we use it
- To prepare quotes, drawings and proposals you ask for.
- To contact you about your project.
- To fulfil orders, arrange delivery and provide after-sale support.
- To keep records required by law, such as tax and accounting records.
- To improve the website, using anonymous or aggregated data.
We do not sell or rent your personal information, and we do not send marketing emails unless you ask to receive them.
Who we share it with
We share information only where needed to do the work you asked for, for example with:
- Engineers, fabricators and freight carriers working on your building.
- Erectors or contractors, when you ask us to connect you.
- Service providers who host our website and email, under confidentiality obligations.
- Authorities, when the law requires it.
Some service providers may store data outside Canada, in which case it may be accessible under the laws of that country.
How long we keep it
Quote requests that do not become orders are kept for up to two years, then deleted. Customer records are kept as long as needed for the project, warranty and legal record-keeping requirements.
How we protect it
We use reasonable physical, organisational and technical safeguards, including encrypted connections (HTTPS) and access limited to staff who need it. No system is perfectly secure, so please do not send payment card details through website forms.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use (subject to legal and contractual limits). Contact us using the details below and we will respond within 30 days.
If you are not satisfied with our answer, you may contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Canadian Building Systems
24 James St E, Orillia, Ontario
Email: to be added · Phone: to be added